INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, our photos in the website are of the actual product, so you can be confident you will receive the product you see in the picture.
Where can I view my sales receipt?
Once we ship your order you'll receive a tracking number, due to very busy manufacturing schedule it might take a few days, you can use your order number to track your order in our site or email us for any other questions.
How can I return an item?
Unless the item is damaged, we do not accept returns for items at this time.
Will you restock items indicated as “out of stock?”
Yes, out of stock items are usually restock within a few days, please check in a few days.
When will you ship my order?
All orders are shipped within 3-7 days, but please allow 14-21 days for delivery. Feel free to contact us with any question.
What is the best way to contact you?
You can fill the contact forms in this page or shoot us an email at store@1stopcatshop.com
INFORMATION ABOUT US
